Join our dynamic team as an Account Manager and drive business growth with a competitive salary package and unparalleled opportunities for professional development! As a key player in our remote team, you will leverage your exceptional sales and account management skills to deliver outstanding results and exceed client expectations. With a minimum of 2 years of experience in managing 20+ active US accounts and a proven track record in selling web development, WordPress, SEO, SMO, SEM, PPC, GA4, HTML, and email marketing services, you are the perfect fit for this challenging and rewarding role.
As an Account Manager at Mavlers, a subbrand of Uplers, you will be part of a pioneering talent matchmaking platform that bridges the gap between global companies and top-tier Indian professionals. With 10+ years of experience, 650+ marketers and developers, and 7000+ clients, we are a full-service digital marketing and technology partner delivering impeccable projects and helping build flexible teams.
Key Responsibilities:
- Develop a deep understanding of client requirements and business objectives to offer tailored solutions and drive revenue growth.
- Build comprehensive account plans, identifying key relationships and growth opportunities in alignment with Mavlers' strategic direction.
- Manage all aspects of the sales process, from approaching customers to closing deals, including creating presentations, proposals, and negotiating terms.
- Lead customer onboarding, ensuring a smooth transition from sales to delivery, and kick-off projects effectively, aligning client expectations with the delivery team's capabilities.
- Build and maintain long-term relationships with high-potential clients, ensuring a superior customer experience at every touchpoint, and proactively manage and grow client accounts by identifying opportunities for upselling and cross-selling Mavlers' services.
- Collaborate with technical and delivery teams to resolve issues, ensure the highest quality of service, and foster strong cross-functional collaboration to meet client objectives and deadlines.
- Manage a portfolio of accounts, driving revenue growth by owning the entire opportunity management cycle, and ensure all paperwork, including Scope Agreements, Service Agreements, and NDAs, is processed and managed efficiently.
- Use CRM tools like Hubspot and internal applications to track and report on account activities and client interactions, and prepare and deliver reports and presentations to both clients and senior management, showcasing account performance and growth opportunities.
Requirements:
- Minimum 2 years of experience in managing 20+ active US accounts.
- Proven experience in selling web development, WordPress, SEO, SMO, SEM, PPC, GA4, HTML, and email marketing services.
- Excellent verbal and written communication skills.
- Strong problem-solving and critical thinking abilities.
- Proficiency in CRM tools like Hubspot and MS Office, including PowerPoint.
- Ability to multitask, prioritize tasks, and work well in a team environment.
- Enthusiasm for building relationships and delivering excellent customer service.
What We Offer:
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and development in a dynamic and supportive team environment.
- Remote work arrangement with flexible hours (US shift: 6 pm to 5 am, with exact start timing fixed after onboarding).
Take the Next Step:
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Apply Now
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