Education Success Manager

Job title: Education Success Manager in Jackson, MS at Busybee Teachers
Company: Busybee Teachers
Job description: Do you have a passion for education and a knack for building relationships? Are you organized, personable, and eager to make a difference in the lives of teachers and students? If so, then we encourage you to apply for this exciting part-time, temporary contract-to-hire opportunity!Busybee Teachers is a rapidly growing platform that connects K-12 schools with qualified substitute teachers and educators on demand. We are seeking a part-time Education Specialist to join our team and play a vital role in onboarding new schools and teachers, ensuring they have a positive and successful experience with Busybee. This is a temporary contract position with the potential to convert to a permanent role based on performance.What You'll Do:

• Welcome New Schools and Teachers: Guide schools and teachers through the onboarding process, providing clear explanations and support.
• Conduct Virtual Meetings: Meet with school administrators and teachers via video or phone conference to understand their needs and answer their questions.
• Champion the Platform: Provide training and resources to help schools and teachers effectively utilize the Busybee platform.
• Answer Inquiries: Respond to inbound inquiries from schools and teachers via phone and email, providing timely and helpful support.
• Follow Up and Foster Relationships: Proactively follow up with schools and teachers to ensure satisfaction and address any concerns.
• Contribute to Improvement: Share feedback with the Busybee team to help improve the onboarding process and platform functionality.

What You'll Need:

• A Bachelor's degree but we will consider candidates with relevant experience in education or customer service.
• Experience in a customer-facing or education-related role.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time management skills.
• Proficiency in using technology and online platforms.
• A reliable internet connection and a quiet workspace.

Benefits:

• Make a Difference: Contribute to a mission-driven company that is improving the education landscape.
• Work From Anywhere: Enjoy the flexibility of a remote position.
• Gain Valuable Experience: Develop skills in onboarding, training, and customer support.
• Potential for Growth: This is a temporary contract position with the potential to transition to a permanent role.

Pay and Hours:This is a part-time position requiring 20-25 hours per week, with a competitive hourly rate of $15 per hour.To Apply:Please submit your resume and a brief cover letter explaining your interest in this position to [email protected]We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Expected salary: $15 per hour
Location: Jackson, MS
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