Introduction to American Airlines and Our Mission
At American Airlines, we are passionate about making a real impact in the aviation industry. As a leader in air travel, we are committed to providing exceptional service to our customers while fostering a vibrant community among our employees. Our company culture is built on the principles of diversity, inclusion, and innovation, and we are dedicated to helping our team members grow both personally and professionally. If you are ready to explore a world of possibilities and take your career to new heights, join our American Airlines family and become a part of our dynamic team.
About the Role – IT Infrastructure Engineer
We are seeking an experienced IT Infrastructure Engineer to join our Information Technology Division. As a member of our team, you will be responsible for designing, implementing, and managing both on-premise and cloud-based infrastructure solutions. Your expertise will play a critical role in driving our business forward, and we are looking for someone who is passionate about staying up-to-date with the latest technologies and trends in the industry.
Key Responsibilities:
- Design and implement infrastructure solutions based on plans from foundation architects, including server load balancing, WAS clustering, and application scaling concepts.
- Investigate and resolve middleware issues across development, testing, and production environments.
- Proactively monitor local and remote data center operations and equipment, including UPSs, air conditioning, power, office security systems, and all data center processes and procedures.
- Support a culture of sharing and collaboration among the team, providing guidance to lower-level professionals and assisting when necessary.
- Stay current with systems technology best practices and evolving technologies, maintaining subject matter expertise and recommending improvements or changes as needed.
- Manage and maintain Windows Active Directory, including DNS and Group Policies.
- Travel as required, with a compulsory rotational schedule for on-call off-hours support.
Essential Qualifications and Experience
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training.
- At least 3 years of experience as a network or system administrator or engineer.
- Advanced ability to think critically and design solutions for current and future business conditions, including future technology and business architecture changes.
- In-depth knowledge of IT business operations, systems requirements, and processes.
Preferred Qualifications and Experience:
- 3+ years of experience as a network or system administrator or engineer.
- Experience with Infrastructure as Code (IaC) tools such as Terraform, Python, Slam, and PowerShell.
- Knowledge of cloud technologies, including design, development, and delivery of cloud-native applications (Microsoft Azure, AWS, IBM Cloud).
- Familiarity with DevOps practices, including CI/CD, GitHub, Artifactory, or Jenkins.
- Experience with containerization using Docker, Kubernetes, or Cloud Foundry.
- Ability to analyze complex issues and implement solutions or workarounds.
- Agile project management experience, specifically within the infrastructure area.
What We Offer – Benefits and Perks
At American Airlines, we are committed to providing our employees with a comprehensive benefits package that includes:
- Medical benefits, including health, dental, prescription, and vision coverage, starting on your first day of employment.
- Wellness programs, including virtual doctor visits, flexible spending accounts, and more.
- 401(k) program, with employer contributions available after one year of service.
- Additional benefits, including our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
Our Culture and Values
At American Airlines, we believe that our employees are our greatest asset. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. Our 20+ Employee Business Resource Groups are dedicated to connecting our employees to our customers, suppliers, communities, and investors, helping employees reach their full potential and creating a welcoming workplace that reflects the diversity of our world.
Conclusion – Join Our Team
If you are ready to take your career to new heights and be a part of a dynamic team that is passionate about making a real impact in the aviation industry, apply now to become an IT Infrastructure Engineer at American Airlines. We can't wait to welcome you to our team and see the amazing things you will accomplish.
Take the next step and apply now to join our American Airlines family. Let's discuss how you can become a vital part of our success story and help us keep the largest airline in the world running smoothly.
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