Role : IT Onboarding Specialist
Location : Remote (1 Month Contract)
Job Description:
Mandatory Skills:
Mac OS, Windows, User Onboarding, end user computing, hardware diagnostics, remote desktop support, system imaging, ServiceNow, onboarding
Onboarding Support Specialist
Key Responsibilities
• New Hire Laptop Setup: Coordinate the onboarding of new employees using their existing laptops (MacBook Pros and Windows PCs) from previous organizations.
• Prepare and configure each device to work securely and efficiently within the customers infrastructure.
• Device Enrolment & Configuration: Enroll laptops into VMware AirWatch (Workspace ONE) or similar mobile device management platforms.
• Deploy and configure customer-specific applications and settings using automated deployment tools, ensuring each system is fully set up and compliant.
• OS Reinstallation & Troubleshooting: Reinstall or reimage operating systems (with a strong focus on macOS, as well as Windows) when necessary to resolve configuration issues.
• Re-enroll devices in management systems after reimaging and verify that all hardware and software components function correctly.
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