Designation - Quality Control Diamond Grader
Location - BKC, Mumbai (in-office)
We are looking for a Diamond Grading professional to join our dynamic team. This role will be responsible for Quality Control before processing the diamonds for shipments.
About Nivoda:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.
We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.
Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 400+ internationally. We are a global team of big thinkers, risk takers and hard workers.
What you'll do:
Responsibilities include but are not limited to:
Perform QC on 100% stones before shipping
Ensure stones are quality checked as soon as they arrive and decrease waiting time to perform QC on each stone
Perform QC as per the set process maintaining high standards of Nivoda Quality Control which become industry benchmark
Ensure 0 customer complaints with regards to quality of stones
Notify customers of all quality control issues and get buyer team to offer replacement goods if needed
Ensure all stones are collected in a timely manner, checked for quality and handed over to the Shipping team for timely delivery
Take delivery of all stones delivered in the office. Match invoice with system price
Responsible for safe upkeep of all stones received in office
Daily matching of stones received, shipped and stored in safe
What you'll need:
5 years + Experience in diamond grading and quality assessment across all categories
Knowledge of diamonds
Speaks good English, written and verbal
Is transparent & honest- as he/she will be dealing with stones
Ability to multitask efficiently with multiple counterparts
Attention to detail
Humble, honest, trustworthy
Shows respect & appreciation for every person
Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn
What you'll get:
Flexible working hours and a great company culture
Dynamic working environment in an extremely fast-growing company
Work in an international environment
Ample experience to grow and learn